Route expertise
Advice matched to your dates, fitness, group and preferred style of Great Wall experience.
Travel protection
Plan Your Great Wall Tour with Clear Terms
Clear terms, flexible date changes and a local team that stays with you from the first route idea to the final trailhead.
Understand the booking, cancellation, and date-change arrangements before you commit to a journey. Your written proposal and confirmation explain the terms that apply to your particular program.
One world · one dream · one club
Plans change. Good support should not.
We design the route, coordinate the logistics and respond quickly when circumstances shift. The policy below is a plain-language guide; the terms in your written proposal and confirmation apply to your booking.
Responsive planning
A direct contact for questions, adjustments and practical information before departure.
Local logistics
Private transport, guides, accommodation and trail details coordinated as one journey.
Flexible dates
When eligible, move your deposit to a future trip instead of losing the value of your plans.
Booking policy
Know where you stand
Refund percentages apply to the eligible deposit. Any non-refundable supplier costs already committed are excluded.
Great Wall tours · 1–12 days
| 30+ days before departure | 100% of deposit |
| 15–29 days | 50% of deposit |
| 7–14 days | 25% of deposit |
| Fewer than 7 days | Non-refundable |
Other tours in China
| 45+ days before departure | 100% of eligible deposit |
| 30–44 days | 50% of eligible deposit |
| 14–29 days | 25% of eligible deposit |
| Fewer than 14 days | Non-refundable |
Travel protection
Protect the trip you worked hard to plan.
We strongly recommend comprehensive travel insurance from an independent provider. Consider coverage for trip cancellation and interruption, overseas medical care, emergency evacuation, baggage and travel delay.
Coverage, exclusions and purchase deadlines vary by policy and country of residence. Review the certificate carefully and buy promptly after booking. Great Wall Adventure Club is not the insurer unless your confirmation explicitly states otherwise.
Your deposit may travel with you
If you need to change dates, ask us about transferring the eligible deposit to a new departure within five years. Supplier fees and fare differences may still apply.
Tell us while we can help
Raise any concern with your guide or consultant immediately. If it remains unresolved, write to Guest Relations within 60 days at 1333 W. McDermott Dr., STE 200, Allen, TX 75013, USA.
Planning for a large family
Read how private pacing, vehicles and careful coordination turn a complex group day into one shared experience.
Read the Duggar family case study →